How to Choose the Right NDIS Housing Provider

When it comes to finding the right NDIS housing provider, there are a few key things to keep in mind. The ideal provider will depend on factors such as the level of support you need, your goals, and the type of funding in your NDIS plan.

Here are five helpful tips to guide your search for the best Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), or NDIS Short Term Accommodation (STA) provider:

1. Talk to the Experts

If you’re considering a move into NDIS housing, start by speaking with your NDIS Local Area Coordinator (LAC). They can walk you through the funding process and connect you with suitable housing providers to explore.

You can also work with a Support Coordinator, who will help you understand your NDIS plan and link you with providers in your area. If you think a Support Coordinator could benefit you, speak with your NDIS representative.

Don’t forget to reach out to friends, family, or carers who have experience with NDIS housing providers. Their insights and recommendations can be incredibly helpful.

2. Do Your Research

Before committing to an NDIS housing provider, take time to do your own research:

• Check online reviews

• Explore provider websites and compare services

• Visit social media pages and Google listings for client feedback and real-life updates

Ask yourself:

• Does this provider offer the right services for me?

• Do their values align with my goals?

• How much experience and expertise do they have?

• What are the waitlist times, and how soon can I receive support?

3. Visit a Disability Expo

Keep an eye on your local events calendar and attend any upcoming disability expos.

Expos are a great way to explore a wide range of NDIS supports and services — including:

• NDIS housing providers

• Advocacy organisations

• Allied health professionals

• Social and recreational services

• Equipment and mobility aids

They also give you the chance to meet providers face-to-face and ask questions about their accommodation and support options.

4. Understand the Types of NDIS Housing

The NDIS offers different types of home and living supports, depending on your needs. Work with your support network to figure out which one suits you best:

• Short Term Accommodation (STA): Temporary accommodation with supports, usually up to 14 days at a time. It can be used for respite, capacity-building, or developing independence. Aspire Hub offers STA in South East Queensland and Perth.

• Medium Term Accommodation (MTA): A temporary housing solution while you’re waiting for long-term supports or housing to be arranged.

• Specialist Disability Accommodation (SDA): Purpose-built homes designed for people with very high support needs or extreme functional impairment. SDA housing often includes accessibility features and shared living with others.

Learn more about Aspire Hub’s NDIS housing options here.

5. Identify Your Needs and Non-Negotiables

Finding the right housing arrangement is about more than just the building — it’s about finding a home that suits your lifestyle, goals, and support needs.

Consider questions like:

• How close are friends, family or support networks?

• Is the location convenient for work, community participation or transport?

• What kind of neighbourhood do you want to live in?

• Do you need accessible public spaces nearby — like shops, parks, or recreation facilities?

• Who would you feel comfortable living with — people your age, with similar interests or goals?

A Quality NDIS Housing Provider — With No Waiting Lists

With over 30 years of combined experience, Aspire Hub is a trusted NDIS housing provider committed to helping participants live independently with the right level of care and support.

From SDA and SIL to Short and Medium Term Accommodation, our homes across South East Queensland and Perth are designed for comfort, accessibility, and connection to local communities.

Enquire now to learn more about Aspire Hub’s NDIS housing and services — or speak with our friendly team by calling (07) 3074 9440.