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Aspire Hub Testimonial – Valerie’s first respite experience

December 12, 2022

Aspire Hub Testimonial

Have you ever considered a respite stay in short term accommodation? Our client Valerie recently had her first short-term respite stay in one of our new Aspire Hub homes in Perth. Here’s what she had to say in her Aspire Hub customer review:

“My name is Valerie and I live with a brain injury as a result of a Brain Bleed about 18 months ago, like a lot of people, the only people who are able to care for me – ongoing are my husband and a small extended family that to be honest we have not involved in my day-to-day care. I guess you value your independence (at your peril at times). The biggest problem I can see is something that I am aware of called Carer Fatigue or Burnout. Believe me when I say, it is real and unfortunately for most Carers, goes unrecognised or supported.

Thankfully, we were able to get in touch with Aspire (and John) and that contact has changed our everyday markedly, we don’t feel like we are unsupported and have taken advantage of the opportunity to have a break (respite) from our everyday.

I have just completed my first 4-day respite and I have to say I am warmly impressed at the care, attention to detail, the lovely home we stayed in and every step of the way, being 100 percent supported.

Honestly, I cannot wait for my next respite…. the carers are awesome, kind, thoughtful, considerate and read your needs so well. It is refreshing to experience such a positive and ”can do” attitude.

Thank you for being so careful with your staff selection, you certainly have the right people in your organisation, representing you and the core values that are Aspire.”

Valerie is one of many happy clients and their families who have shared an Aspire Hub testimonial, benefiting from a respite stay in one of our NDIS Short Term Accommodation options.

Aspire Hub co-founder and director of operations, Cherryl, says it is motivating to receive positive Aspire Hub customer reviews like this one, about their STA experience. “Our customers are in the heart of everything we do, and customer testimonials like this one show just how impactful and meaningful quality care and accommodation are to the lives and wellbeing of our clients, and their families,” said Cherryl. “Peace of mind is important for families when taking a break from their care duties; they want to know their loved one is in the best hands.”


Respite for you and your support network

As Valerie explained, caregivers can often experience fatigue or burnout. This is defined as a state of physical, emotional and mental exhaustion, which can lead to other problems like fatigue, stress, anxiety and depression. It’s important for people with a disability and their families to take advantage of respite care services, and take a temporary break to prevent burnout.

Respite doesn’t have to be scary! It is a great way for you and your informal support network to recharge and take a time out, so you can come back refreshed, energised and healthy.


What is respite or STA?

Short Term Accommodation, including respite, is funding for support and accommodation for a short time away from your usual home. It covers the cost of your care in another place for up to 14 days at a time. You might have a short stay with other people, or by yourself. It’s often funded when your usual carers aren’t available, or to give you a change of scenery where you can relax, recharge and try new things.


Some respite or short-term accommodation benefits for carers are:

· Time to their self for hobbies, appointments or daily tasks

· A break or relaxation period from normal caring duties

· Allows for recovery from illness, injury or carer burnout

· Provides the opportunity to visit family or go on a holiday


Recipients of care can benefit from a short-term accommodation stay too. Some benefits include:

· Experiencing a change of scenery from normal day-to-day life at home

· A chance to engage with other people and socialise, which can help with issues like social isolation

· Access to quality care and services away from home

· The chance to try various fun community activities

· A stepping stone to try and transition to supported accommodation for the first time

“We aim to provide customers with the personalised support they need for everyday tasks in a safe and comfortable home, when they stay in one of our NDIS Short Term Accommodation options,” said Cherryl. “Our STA houses are located in vibrant communities which are close to amenities, local attractions, and recreational activities. Our passionate support team are on hand to make you feel at home during your stay, and will provide you with the choice to join a range of fun activities designed around your needs, like Footy Weekend, Explorer Weekend, and Food Trail.”


Am I eligible?

Short Term Accommodation or respite may be suitable for you if:

· You can demonstrate that time away from your current home gives informal supports and/or your carer a break

· You believe time away from home can help you achieve your goals outlined on your NDIS plan, or;

· Time away from home can help you meet new friends and try new activities.


New Aspire Hub NDIS STA Accommodation is coming soon to Perth

We’re excited to be offering more NDIS approved homes in Perth very soon! Stay tuned for more updates on our Perth accommodation!

At Aspire Hub, we’re proud to provide a range of supported accommodation services, in-home disability supports, social programs and community nursing for adults and children in south east Queensland and Perth.

To learn more about our NDIS Accommodation and services, click here.

Want to learn more about our team or the services we offer?

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